PRIVACY POLICY

1. Overview

Signal Nomad respects your privacy. This policy explains what information we collect, how we use it, and how we protect it. We collect only what is necessary to fulfill your order and provide support. We do not sell your data.

2. Information We Collect

• Order information: Name, shipping address, email address, and payment details (processed securely by Stripe; we never store payment card data).
• Contact form submissions: Name, email, and message content when you reach out via our contact form or email.
• Deployment submissions: If you voluntarily submit a deployment story or photo, we store the content you provide.

3. How We Use Your Information

• To process and fulfill your order
• To send order confirmations and shipping updates
• To respond to support inquiries
• To comply with legal obligations

We do not use your data for advertising, profiling, or any purpose beyond the above.

4. Payment Processing

All payments are processed by Stripe, a PCI-DSS compliant payment processor. Signal Nomad does not store, transmit, or have access to your full credit card number. Stripe's privacy policy governs the handling of your payment data.

5. Data Sharing

We do not sell, rent, or trade your personal information. We share your data only with:

• Stripe; for payment processing
• Shipping carriers; to fulfill and track your order
• Legal authorities; when required by law

6. Cookies & Tracking

Our site uses a session identifier stored in your browser's local storage to manage your shopping cart. We do not use third-party advertising cookies or behavioral tracking tools. Basic, non-identifying analytics may be used to understand aggregate site usage.

7. Data Retention

Order and customer data is retained for as long as necessary to fulfill orders, provide warranty support, and comply with applicable legal and tax requirements. You may request deletion of your data by contacting us (subject to legal retention obligations).

8. Your Rights

You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, contact us via our contact page. We will respond within 30 days.

9. Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or disclosure. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our site after updates constitutes acceptance of the revised policy.

11. Contact

For privacy-related questions or requests, contact us via our contact page.