Everything you need to know before and after you deploy. Can't find your answer? Email us directly.
Most orders ship within one week of placing your order via standard ground service, with an estimated delivery window of 3–5 business days after dispatch. You'll receive a tracking number by email as soon as your order leaves our warehouse.
Yes; shipping is free on every order, anywhere within the United States. There are no minimum purchase requirements and no hidden handling fees.
Currently we ship to addresses within the United States only. If you're located internationally and would like to inquire about a special order, contact us and we'll do our best to help.
Every product is backed by a 30-day satisfaction guarantee. If your item arrives defective or damaged, contact us with your order number and photos within 30 days of delivery and we'll make it right; repair, replacement, or refund. Damage from misuse, water submersion, or physical impact is not covered.
Most products carry the manufacturer's warranty. If you experience a hardware defect, contact us with photos and a brief description and we'll troubleshoot with you first; if the item is truly defective we'll arrange a replacement or refund. For warranty length on a specific product, reach out and we'll confirm.
Once your order ships, we send a tracking number to the email address you used at checkout. Use the link in that email to follow your package in real time. If you didn't receive a tracking email within a week of placing your order, check your spam folder, then contact us.
We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) through our secure checkout. All transactions are processed via Stripe and are fully encrypted.
We process most orders within one week of being placed. If you need to cancel or make a change, contact us as soon as possible after ordering; we'll do our best to catch it before it ships. Once an order has shipped, it can't be modified but can be returned per our 30-day policy.
Yes. Each product includes whichever instructions the manufacturer provides; quick-start guides, datasheets, or manuals. If anything is unclear, our support team is happy to walk you through setup. Contact us anytime and we'll help get you up and running.
Yes. Where applicable, all radio and wireless products we sell are FCC-certified per the manufacturer's compliance documentation. You can find certification details in each product's specifications or by contacting us.
Absolutely. Tell us how you plan to use the gear; your setup, environment, and goals; and we'll recommend the best fit for your needs and budget. Use our contact page or email us directly and a real person who knows the hardware will respond.
You can reach us through our contact page or by email. We respond to most inquiries within 24 hours. For phone or remote IT support, one-on-one consultations are available as well; see the Support page for details.
Yes. If you're outfitting a farm, RV park, business, or fleet, contact us with the quantities and products you need and we'll put together a custom quote with volume pricing.